Question and Answer

Question and Answer

We are not involved in the terminal retail market. Our target customers are Forestry Mulcher, Flail Mower, Rock Crusher, Stump Grinder, Foundation Drilling, Road Milling, Coal Mining, Trencher, Tub and horizontal Grinder, Wood Shredder and Wood Chipper and other industries. We are only selling to equipment manufacturers, wholesalers and retailers, and not direct users. For direct users placing orders under US$5,000, we forward them to existing cooperative customers.

The first order will need to be processed from mold design to the production of the finished product. The production cycle takes 45-50 days, but if the mold is already available, the production cycle is 30 days.

The most materials we use are Tungsten carbide, alloy steel, carbon steel and Wear-resistant welding materials such as YG6, YG8, YG10, YG11, YG13, YG16, YK20, 42Crmo, 40Cr, 35Crmo, 60Si2Mn, 65Mn, C35, C45, 16MnCr5, 20MnCr5, 8620H, 20CrMnTi, 35MnB, etc. Other materials are also optional. Before placing an order, please confirm the materials to us, or we can suggest suitable materials to you according to your product specifications.

(1) Our factory has passed ISO9001:2015 certification.

(2) We pay attention to every detail in the production process and have a strict quality control system for raw materials, production processes, semi-finished products and final products to ensure that each product is excellent before delivery.

(3) The R&D team guarantees that the industrial equipment and technology used are the most advanced, and the produced products have the best working performance.

We will quote the most favorable price according to your specific requirements. So when you inquire, please inform us of the quantity and materials of each product you need. In larger quantities, better prices, and there will be more support.

Yes, you can add a logo on the mold. The specific style is determined by the customer. If it is a well-known trademark, the authorization of the trademark holder is required. no need for burrs.

Actually, we don’t have an exact MOQ. But for orders with an amount of less than US$7000, our delivery terms are EXW. For orders with an amount of more than US$7000, the terms of delivery are all FOB. But if your order quantity is not less than a complete container or more, you can save more on shipping costs.

T/T, L/C, or other terms of mutual agreement.

The goods will be packaged according to your requirements and protected before delivery. If the customer does not request, the export packaging is generally iron pallets, and the port defaults to Ningbo Port. Our professional logistics team will provide the best transportation, export and document services.